Thank you for visiting Power Wizard LLC DBA Best Electric Rates (“Company”). This Privacy Policy applies to the use of our products, services, websites and online portals or mobile applications offered by us (collectively, the “Services”), and the information collected by us or our service providers, as described below. To help you understand how we handle your information, we provide this notice explaining our information practices and the choices you can make about the way information that is linked or reasonably linkable to you (“personal data”) is collected and used by Company on this website and through our Services. By using the website and the Services, you agree to the processing of your information as set forth in this Privacy Policy.
Information You Provide
When you use the Services, you may provide personal data to Company, including but not limited to information you submit through forms, inquiries, account registrations, surveys, or other interactions with the Services.
Information Automatically Collected From You
Company and its service providers may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services. This information may include your Internet Protocol (IP) address, general geographic location, browser type, operating system, pages viewed on the Services, pages viewed immediately before and after accessing the Services, and search terms entered on the Services.
This information allows Company to recognize you, personalize your experience if you return to the Services, and improve the Services and the services provided.
Company and its service providers may collect this information using cookies or similar technologies. Cookies are small text files that the Services save on your computer using your web browser and access when you return. For more information about cookies and similar technologies, please visit the Digital Advertising Alliance (DAA).
Company may also collect utility account information to analyze energy use, rate structures, and other characteristics, either when you provide that information directly or when it is obtained automatically with your authorization.
How Company Uses Your Information
Company may use the information collected for purposes including, but not limited to:
- Fulfilling requests for products or services
- Responding to inquiries and providing information about offerings
- Providing required notices related to the Services
- Enhancing your experience on the website
- Sending electronic newsletters and blogs
- Enabling participation in polls and surveys
- Improving the Services and tailoring content to user preferences
- Generating and analyzing statistics related to use of the Services
- Detecting, preventing, and responding to fraud, violations of law, or misuse of the Services
Under What Circumstances Company Discloses Information
Company may disclose information collected through the Services:
- To service providers and affiliates that support business operations and agree to keep such information confidential
- To electricity and natural gas providers, utilities, and other companies to identify energy usage or cost‑saving opportunities, with your consent
- To business partners or third parties that may deliver marketing communications or advertisements of interest, including targeted advertising based on personal data obtained over time
- As required by law, legal process, or government reporting obligations
- When disclosure is necessary to protect Company’s rights, the integrity of the Services, or the safety of users or others
- In connection with a corporate transaction such as a merger, acquisition, or sale of assets
Company may also disclose de‑identified or aggregated information, including anonymized reports on user demographics and traffic patterns.
Depending on applicable law, certain disclosures of personal data in exchange for monetary or other valuable consideration may be considered “sales.” Where required, Company will obtain appropriate consent before engaging in such activities.
Information Security
Company uses administrative, technical, and physical safeguards designed to protect information collected through the Services. However, no system is completely secure, and Company cannot guarantee absolute security. Company is not responsible for the security of information transmitted over networks not controlled by Company, including the Internet or wireless networks, or for third‑party products or services.
Your Privacy Rights
You have choices regarding how certain information is handled. You may:
- Opt not to receive newsletters or blogs
- Opt not to participate in interactive features
- Opt out of marketing emails and marketing calls
You may also disable cookies through your browser settings, though some features of the Services may not function properly. To opt out of certain interest‑based advertising activities, visit the Digital Advertising Alliance’s Choices page at www.aboutads.info/choices.
Company does not currently respond to browser “Do Not Track” signals. Where required by applicable law, Company honors user‑enabled privacy controls that signal a choice to opt out of certain data uses.
Depending on your location, you may have additional rights regarding your personal data, including:
- Right to access
- Right to data portability
- Right to rectification
- Right to deletion
- Right to restrict certain disclosures or targeted advertising
- Right to opt out of certain automated decision‑making
Requests may be submitted using the contact information below. Identity verification may be required before processing requests. Authorized agents may submit requests on your behalf where permitted by law.
Children’s Privacy
Company does not knowingly collect information from individuals under the age of 16. The Services are not directed to children under 16, and users must be 18 years of age or older to use the Services.
Links to Other Websites and Services
The Services may contain links to third‑party websites or services. Company is not responsible for the privacy practices, content, or data handling of third parties. Your interactions with third‑party websites are governed by their respective policies.
Changes to This Privacy Policy
Company may update this Privacy Policy from time to time. Changes will be posted on this page so users are aware of what information is collected, how it is used, and under what circumstances it is disclosed. The effective date will be updated accordingly.
How to Contact Us
If you have questions or concerns about this Privacy Policy or its implementation, please contact Company at help@bestelectricrates.com or through the Contact Us page.
You may also mail us at:
Best Electric Rates
601 Travis Street, Suite 1400
Houston, TX 77002
Revised February 13, 2026