Best Electric Rates is registered under the name Power Wizard, LLC dba Best Electric Rates, 601 Travis St., Suite 1400, Houston TX 77002, reachable by phone at 866-803-2237.
Best Electric Rates Public Utility Commission of Texas broker registration number is BR190584.
Best Electric Rates is owned by NextEra Energy Resources, LLC (together with its affiliated entities, “NextEra Energy Resources”). NextEra Energy Resources provides retail energy products and services to residential and business customers throughout North America under the Gexa Energy, NextEra Energy Services and Frontier Utilities brands.
Best Electric Rates provides broker services via its website’s energy shopping, purchasing, advice and analytics platform. The Best Electric Rates Service enables users to search its website for energy plans based on user-provided information and to enroll on a plan with a retail energy provider. Users authorize Best Electric Rates to take such actions as may be reasonably required to carry out the foregoing, in accordance with the Best Electric Rates Terms of Service. By using Best Electric Rates energy shopping and enrollment services, you agree that we may act as your energy broker, collect information required to complete enrollments and suggest energy plans, and take such other actions as may be reasonably required to carry out the foregoing acts, in accordance with the Best Electric Rates Terms of Service
Best Electric Rates protects and maintains certain data, including personal information required to enroll with an energy provider that you provide. Your personally identifiable information is maintained for two years after the end of our contracted service period to provide access to our tools and services. After two years, your personally identifiable information is anonymized, and the anonymized data is maintained for data analysis and historical reporting.
For complaints and inquiries please contact Best Electric Rates at 866-803-2237. We will do our best to resolve your issue or answer your question. If you are not satisfied with our response and still have a complaint or inquiry concerning Best Electric Rates, you may contact the Public Utility Commission of Texas by calling 888-782-8477 (TTY: 800-735-2988) or emailing customer@puc.texas.gov.